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Security
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Property Archive is committed to ensuring that every Internet shopping experience is one that engenders the utmost level of confidence in consumers with every transaction.
Property Archive has committed to provide you with information regarding: - The security measures taken to protect your payment information
- The methods used to prevent and detect credit card fraud
- The transaction information collected and how it is used
- The processes used to validate customer and payment information
- Contact information if your order is declined
Questions regarding this area should be directed to Property Archive by using our feedback form.
Protecting Your Payment Information
Property Archive employs key security measures to protect your privacy and bank card information. We use the strongest consumer-to-merchant encryption available (SSL) to protect the transmission of bank card data from your computer to our online storefront. We also use a secure commerce messaging protocol between our site and those who process your transactions to ensure the privacy of your information. All data transferred between our site and our transaction services provider uses tamper-evident encryption and authenticated messaging that makes it impossible for anyone to tamper with your data without it being detected and ensures only trusted parties are sending and receiving transaction information. Further, an audit trail exists for every transaction. Your payment information cannot be used without a record of the transaction being logged and traced.
The Transaction Information We Collect and How it is Used
Property Archive collects information during your transaction which makes it easier to process and fulfill your order in a quick and convenient manner. Depending on the transaction type and how frequently you shop at our site, we may request your credit card number and expiration date to complete your transaction; a shipping name and address to ensure proper delivery; a billing name and address, and email or phone number to contact you in case of problem with your order or a billing issue.
Sometimes your order information is compared with data from a trusted service to identify potential misuse of credit card information and high risk orders. For example, greater scrutiny may be required if the billing and shipping address do not match. Such an order could be a legitimate gift purchase, but it could also be symptomatic of a fraudulent order. For your protection as well as ours, we initiate cardholder verification calls when the order appears to have a higher level of risk.
Property Archive respects the confidentiality of your personal information and privacy of your shopping experience. Your personal information will be made available only to those directly involved in the transaction of your order and specifically for the purpose of order management and payment protection.
How We Validate Customer and Payment Information
Property Archive aspires to process your credit card transaction, as well as your complete order, swiftly and accurately. Simple validity checks are performed on customer information to make sure that zip codes, area codes and addresses match up. These procedures help to identify mistakes that can cause shipping errors or result in declined credit authorizations, and may uncover fraudulent transactions. Once the card data is entered accurately, it is validated with your bank using the secure messaging procedures noted previously.
Please Contact Us if Your Purchase is Declined
In the unlikely event your order is declined, Property Archive encourages you to discuss the situation with one of our service representatives. We will promptly process your order if we have declined it in error, and take measures to streamline your future purchases. If we are not able to authorize your purchase, we believe you are entitled to know the reasons why and will be happy to discuss the matter with you. If you have questions, please contact our support team at
support@propertyarchive.com
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